Returns

You can cancel your purchase at any time up to 7 working days after the day of delivery. To do this, please e-mail us at sales@gogodiva.co.uk or write to us at GoGoDiva, Tower House Lane, Hedon Road, Hull, HU12 8EE.

You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us at your own expense.

You must ensure that the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection.

If you fail to take reasonable care of the goods before they are returned to us, and this result in damage or deterioration, we will charge you for the reduction in value.

 

 

 

This cancellation policy does not affect your legal rights

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